Shipping Policy
Last updated: [15/01/26]
⭐️ 1. Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed on weekends or holidays will be processed the next business day.
🚚 2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method |
Delivery Time (After Dispatch) |
| Standard Shipping |
3–7 business days |
| Express Shipping |
1–3 business days |
| International Shipping |
7–21 business days |
Note: Delivery times are estimates and may vary based on carrier delays, customs processing (international), weather, or other unforeseen issues.
💰 3. Shipping Rates
Shipping fees are non-refundable.
🌍 4. International Shipping
We ship worldwide!
Please be aware that:
-
Customs fees, taxes, or duty charges may apply and are the responsibility of the customer.
-
Delivery times may be extended due to customs procedures.
📍 5. Order Tracking
Once your order ships, you’ll receive:
Tracking updates may take 24–48 hours to appear.
🏠 6. Shipping Address
Please ensure your shipping address is correct at checkout.
We cannot change the address once the order has been shipped.
We are not responsible for orders delivered to:
-
Incorrect addresses entered by the customer
-
Addresses that cannot be delivered to by carriers
If a package is returned due to an incorrect address, you may be responsible for reshipping charges.
📦 7. Lost, Stolen, or Damaged Packages
-
If your package is lost in transit, we’ll assist with the carrier to locate it.
-
For damaged items, contact us within 7 days of delivery with photos of the item + packaging:
📩 support@[yourbrand].com
We may require photos to process claims.
🔄 8. Returns & Exchanges
Shipping is separate from our Return Policy.
For details on returns, refunds, and exchanges, please visit our Return Policy page.